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Spa Etiquette

Riverside Spa has many amenities to enhance your spa experience and we invite guests to come early to take full advantage of them. Rejuvenate your muscles in our Swiss showers, each equipped with three body jets, a raindrop shower head, and regular shower head. Melt away tension in our eucalyptus steam room. Our Crystal Lounge offers complimentary lemonade, herbal tea and cookies, while guests relax in our chaise loungers by the fire.

Upon check-in at Riverside Spa, each guest is provided with their own locker, robe and spa sandals. Each change room provides bath towels, shower supplies, and hair care products for your use.

Parking

Our location has abundant complimentary parking shared with the Riverside Club situated in front of the building. Additional parking is available between Riverside Tower 2 and Edworthy Park, in a fenced in area all clearly marked by “Riverside Club and Spa Guest Parking” signs. Please do not park in the visitor parking for the Riverside Towers.

Tranquil Environment

Riverside Spa offers a tranquil, relaxing setting for all guests to enjoy. In keeping with this atmosphere, we respectfully ask that you turn off all electronic devices (cell phones, Blackberries, etc) upon your arrival at the spa, and keep noise level at a minimum.

Gratuities

If you wish to leave gratuities as the result of an exceptional experience, these will be accepted with appreciation. Gratuities are left up to the discretion of the guest and are not included in our prices, but often range from 10% to 20%.

To Cancel or Reschedule

All appointments are subject to a 24 hour cancellation policy. Changes or cancellations to appointments made within 24 hours will result in a fee of $25 per service. Cancelling with less than one hour of notice OR failure to arrive for scheduled appointments will result in the full cost of the appointment(s) being charged. Please note, small group bookings and spa packages are subject to a 48 hour cancellation policy.

Tours

We would love to show you the warmth and relaxation that Riverside Spa has to offer. For the comfort and privacy of our guests, tours of the spa are only conducted before our scheduled treatments begin and after they end for the day. Please call ahead to set up an appointment.